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Public Transit Coordinator

Posted: 06/14/2024

Public Transit Coordinator
Pay Range: $18.67 - $26.28
 
NATURE OF WORK
This position is responsible for providing dispatch and coordination for all activities related to the City’s public transportation program, including supervision of the drivers. Works under the supervision of the Director of Parks & Recreation.
 
ESSENTIAL FUNCTIONS
The following duties are illustrative only and are not intended to be all inclusive.
  • Reports to work as scheduled on a regular and reliable basis.
  • Ensures confidentiality of all client information.
  • Effectively supervise the public transportation drivers.
  • Develop and maintain partnerships with community organizations, agencies, and businesses to ensure community wide support for the program.
  • Prepare daily schedules and dispatch drivers to the appropriate locations.
  • Receive calls from clients requesting transportation, schedule transportation and provide confirmation of transportation to clients.
  • Ensure that pertinent information is relayed to/from drivers and/or clients as required to ensure safe, effective, and efficient operation of the transportation program.
  • Address questions and concerns from clients and drivers.
  • Maintain records on clients, client requests, routes, inventory, etc.
  • Work with other departments to ensure proper vehicle maintenance and repair.
  • Follow city purchasing processes and guidelines regarding all equipment needs. 
  • Performs other duties as assigned.
REQUIRED KNOWLEDGE, ABILITIES AND SKILLS
  • Ability to understand and comply with various laws, rules, regulations, policies and guidelines as they pertain to City of Fremont and the Department of Transportation.
  • Ability to communicate clearly, both orally and in writing and be able to establish effective working relationships with many different people, ranging from transportation clients, community professionals and representatives, City of Fremont staff and the general public.
  • Be a strong team player with positive attitude toward working with staff and with clients and their formal and informal support systems.
  • Must have good computer skills with general knowledge of Microsoft Word, Excel, and Outlook and have the ability to learn other computer systems.
  • Excellent interpersonal, customer service, and conflict resolution skills.
  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Ability to work in a quickly changing environment with numerous disruptions.
  • Ability to obtain and hold driving course state certifications.
  • Ability to function well in a high-paced and at times stressful environment.
  • Ability to work independently and manage multiple tasks/projects simultaneously. 
MINIMUM QUALIFICATIONS
  • Must be at least 18 years of age.
  • Must be able to lift a minimum of 70 pounds.
  • Must posses a high school diploma or GED.
  • Must possess a valid driver’s license from the State of Nebraska and maintain licensure.
  • Must have and maintain a good driving record, with no major violations (including DUI or DWI).
  • Must not appear on the APS/CPS Registry for abuse/neglect, or have been dismissed from prior employment due to suspected abuse/neglect.
  • Must have knowledge of streets and highways within Fremont City Limits.
  • Must be able to administer standard first aid (including CPR, if required) and use of basic materials (first aid kit or fire extinguisher) located in the van.
  • An equivalent combination of training and experience that provides the above knowledge, ability, and skills.
  • Prior experience coordinating or dispatching public transportation or managing a public transportation program.
To be considered for this or any position with our organization, candidates must complete and submit an official City of Fremont Application for Employment, available through the City’s official website (https://fremontne.gov).  If you are viewing this posting through any other website (Indeed, ZipRecruiter, etc.) please visit our website to submit your application.