Bilingual Front Desk Scheduling Coordinator

Are you a highly organized and personable professional who thrives in a fast-paced environment? McAllister Orthodontics is seeking a Bilingual Front Desk Scheduling Coordinator to join our dynamic team. As the first point of contact for our patients, you’ll play a crucial role in creating a positive and welcoming experience while ensuring our daily schedule runs smoothly and efficiently.

Responsibilities

Warm Welcome and Communication:

• Create a friendly, welcoming environment for patients and visitors.

• Exhibit excellent and professional verbal and written communication skills.

Patient Check-In and Check-Out:

• Assist patients with check-in by ensuring all paperwork, contact information, payment details, and insurance information are updated.

• Schedule and confirm follow-up appointments during check-out.

Schedule Management:

• Maintain a productive daily schedule by reviewing upcoming weeks and proactively contacting patients to fill appointment slots.

• Keep the Google calendar accurate and up to date.

Patient Interaction and Support:

• Encourage participation in marketing promotions and initiatives.

• Respond promptly to patient inquiries via phone, voicemail, and email.

Administrative Duties:

• Organize and scan patient documents into the practice software.

• Verify patient financial information using practice systems.

• Ensure front reception and restroom areas are clean, organized, and stocked.

Team Collaboration:

• Support team members by contributing to an efficient and well-coordinated work environment.

Qualifications

• Strong organizational skills with an attention to detail.

• Ability to multitask and prioritize tasks effectively.

• Proficient in using scheduling and practice management software.

• Exceptional customer service and interpersonal skills.

• Previous experience in a similar role is a plus but not required. On-the-job training is available.

What We Offer:

• On-the-job training

• Paid holidays and vacation

• Uniforms

• Health insurance and 401K plan

• A supportive team environment dedicated to patient care and professional growth.

• Opportunities for skill development.

Why Join McAllister Orthodontics?
McAllister Orthodontics is committed to providing exceptional patient care and a supportive, team-oriented work environment for our staff. If you’re passionate about making a difference in people’s lives and are open to learning and contributing to a positive workplace culture, we’d love to hear from you!