Customer Service Representative - Full Time - Arlington Branch

We are looking for an enthusiastic individual to provide a wide range of teller services for our customers while providing an amazing customer experience. This position is full-time and located in Arlington, NE. Becoming a Customer Service Representative (CSR) is a great way to get a glimpse into the broad world of finance and banking.

The Lobby Hours are Monday-Friday 9 a.m. – Noon, 1 p.m.-3 p.m. The Drive Hours are Monday- Friday 7:30 a.m.-5 p.m. and Saturday 8:30 a.m.-11:30 a.m. This position requires every other Saturday rotation.
We offer competitive pay rates and opportunities for career growth within the banking industry. If you enjoy providing exceptional customer service, have strong math skills, and excellent attention to detail, we encourage you to apply.

Essential Job Duties:
Provides outstanding customer service.
Opens and maintains a cash drawer.
Provides a complete range of customer services, including receiving deposits, verifying cash and endorsements, and issuing receipts, installment loan payments, making withdrawals, cashing checks, scanning work, and providing customer account printouts.
Prepares cashier’s checks, money orders, gift cards as requested.
Maintains proper cash management procedures, including counting and balancing cash drawers.
Promotes Bank products and services, including opening new accounts, explaining available products and services, and gathering customer information to process new and existing accounts.
Stays abreast of all campaigns and promotions.
Assists customers with their day-to-day financial needs.
Adheres to all bank policies and procedures regarding security, confidentiality, and compliance.
Opens and closes office by following established security procedures.
Completes duties assigned to the office.
And other miscellaneous duties as needed.

Knowledge, Skills & Abilities:
Strong communication skills to interact effectively with customers and team members.
Strong math skills, including the ability to perform calculations quickly and accurately.
Word processing and computer database skills.
Excellent attention to detail to ensure accuracy in cash handling and transaction processing.
Basic understanding and the ability to operate various office equipment such as: typewriter, printers, computers, fax, adding machine and copy machine.
Ability to multitask.
Ability to work in a fast-paced environment while maintaining a high level of professionalism.

Education & Experience:
High school diploma or equivalent.
Previous sales and money handling experience preferred, but willing to train successful candidates.

Physical Requirements:
Ability to stand for long periods of time.
Ability to lift up to 25 lbs. of coin.
Ability to be flexible as needed.

Benefits Include:
Competitive salary based on experience.
Hiring bonus (requirements must be met).
Medical, Dental, Vision, Life and AD&D Insurance.
401(k) with employer match (eligibility requirements must be met).
Paid Time Off (eligibility requirements must be met).
Payroll Direct Deposit.
Free Bank services.
Discounted YMCA Gym Membership.
(11) paid holidays.

Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week

Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Schedule: Day shift, Monday to Friday, Rotating shift

Application Question(s):
How many years do you have working in an office environment?
Education:
High school or equivalent (Required)

Experience:
Banking: 1 year (Preferred)
Cash Handling: 1 year (Required)
Customer Service: 1 year (Required)

Ability to Commute: Arlington, NE 68002 (Required)
Work Location: In person